Privacy Policy

Last Updated: January 31, 2025

Introduction

My Emergency Dentists ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

  • Name, address, and contact information
  • Date of birth
  • Dental and medical history
  • Insurance information
  • Payment information
  • Emergency contact details

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Browsing patterns
  • Referring URLs

How We Use Your Information

We use the information we collect to:

  • Provide dental services and emergency care
  • Process appointments and payments
  • Communicate with you about your dental care
  • Send appointment reminders
  • Improve our services
  • Comply with legal obligations

SMS Communications

If you opt-in to our SMS campaign:

  • We will not share or sell your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign
  • We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages
  • All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Information Sharing

We may share your personal information with:

  • Healthcare providers directly involved in your care
  • Insurance companies for billing purposes
  • Business partners who assist in providing our services
  • Legal authorities when required by law

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Staff training on privacy and security
  • Secure storage systems

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent for SMS communications

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

My Emergency Dentist
3651 N 100 E, Ste 175, Provo, UT 84604
801-804-5770
rootdental1@gmail.com

California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA) and other state laws.

Children's Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.